Support & FAQs

Answers to common questions about Amazing Flash Cards on iPhone, iPad, and Mac.

How do I sync my flash cards between devices?

Turn on iCloud sync in Settings on each device. Sync requires Premium, the same Apple ID for iCloud, an internet connection, and Flash Cards enabled in iCloud settings. If something looks stuck, open Sync support in the app to check status, sync now, or reset the local sync state without deleting your cards.

What file formats can I import?

You can import Amazing Flash Cards archive files and CSV files. CSV files should use UTF-8 text with the front of each card in column A and the back in column B. On iPhone and iPad, open the file in Flash Cards from another app's share menu or select it from Files.

What is the best way to export or back up decks?

Use the app's archive export when you want a backup or want to share decks with another Amazing Flash Cards user. Archives can include multiple decks, formatted text, media, scores, and bookmarks. CSV export is better for spreadsheet editing or moving one plain-text deck to another app.

How do study filters work?

Filters let you study a focused set of cards, such as cards with a low correct-answer rate, a correct or incorrect streak, cards last answered correctly or incorrectly, cards not answered today, cards never answered, or bookmarked cards. Use Filter from a deck, then choose Study filtered cards.

What does Premium include?

The Premium options shown in Settings unlock advanced features such as iCloud sync, folders, rich text formatting, audio, bookmarks, and higher AI limits on supported devices. If you already purchased Premium, use Restore previous purchase in Settings to activate it again on another device or after reinstalling.

How do folders work?

Folders help organize related decks by subject, class, chapter, or project. You can place decks in folders and nest folders inside other folders. Removing a folder also removes the decks and cards inside it, so export a backup first if you are unsure.

More questions?

Contact us and include the device, app version, and a short description of what happened.

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